About
Navigating a New School Year In this webinar, former hostage and crisis negotiator Nicky Perfect shares practical tools to help parents better understand their teenagers, have calmer conversations and build stronger relationships. We explore three key areas: Better Understanding – what may be happening beneath the moodiness, time spent in their room, one-word answers and changing friendships, including what’s happening in the teenage brain. Better Conversations – how to use the OARS framework – Open Questions, Affirmations, Reflective Listening and Summaries – to help your teenager feel heard, understood and safe enough to talk. Better Relationships – why adopting a negotiator’s mindset at home can reduce conflict, build trust and help keep the lines of communication open throughout the teenage years. This isn’t about being a perfect parent or having all the answers. It’s about understanding what might be going on beneath the behaviour and having a few practical tools to help when conversations get difficult. Better understanding. Better conversations. Stronger relationships.