

FREE LIVE WEBINAR
In one hour, understand the worry your teenager won't tell you about before term starts, and get the words to actually talk about it.
A free live webinar with former hostage negotiator turned family communication coach, Nicky Perfect.
Tuesday 8th September · 7.30pm · Live on Zoom · Free
This is for you if:
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Your pre-teen or teenager has gone quiet, snappy, or down to one-word answers as the new term gets closer
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You want fewer slammed doors and more real conversations once term starts
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You've got a child anywhere from Year 7 to Sixth Form
New uniform, new timetable, new term looming and underneath it, more worry than they're letting on.
The last couple of weeks of the holidays can be the hardest part, even though nothing's actually happened yet.
If your teenager's gone quiet, snappy, or changes the subject every time school comes up, you're not doing anything wrong.
Something's happening for them that they're not showing you, and it's different depending on what year they're moving into.
Year 7 is bracing for a whole new world.
Year 9 is dreading the friendship groups shuffling again.
Year 11 is carrying pressure they won't admit to.
Sixth form is meant to feel more grown up and often just feels more alone.
What looks like attitude, or "I don't want to talk about it," is usually worry that hasn't found the words yet.
Join Nicky Perfect, former hostage and crisis negotiator, to learn:
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Better Understanding
What's really happening for your teenager this term, year by year.
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Why the moodiness, the door-slamming, and the "I'm fine" aren't the whole story, and what's actually going on underneath.
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Better Conversation
How to become someone your teenager wants to talk to.
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Nicky brings a principle from her years in hostage negotiation into the family kitchen: people talk when they feel heard, understood, and safe, not when they're given advice.
She'll teach the OARS framework (open questions, affirmations, reflective listening, and summaries) and show you exactly how to use it in the conversations you're already having.
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Better Relationships
Why a negotiating mindset works at home.
People talk when they feel safe, not when they feel interrogated (nobody likes that, Nicky included). It's not about extracting information. It's about building trust steadily, all the way through the teenage years, so the door stays open.
What you'll leave the webinar with
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A clearer read on what's actually driving your teenager's behaviour this term
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A simple set of conversation tools you can use right away.
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Something practical to try over the following weeks, so it sticks rather than just sounding good on a Tuesday evening.
Better understanding. Better conversations. Stronger relationships.
About Nicky
Nicky Perfect spent years as a hostage and crisis negotiator before turning that same skill set toward the hardest room she'd ever walk into: family life.
She now helps parents of 11+ manage conflict and have the conversations that actually go somewhere, without the shouting, the silence, or the guilt in between.

FAQ
Is this really free?
Yes, completely. No catch.
Will there be a replay if I can't make it live?
Register anyway, we'll email you the replay link either way.
Do I need to bring my teenager?
No, this one's for you.
What if I've got kids across different year groups?
Good, this session covers the pressures across Year 7 through Sixth Form, so it'll speak to all of them.
This webinar is part of the run-up to The Positive Parenting Summit, coming to Milton Keynes in May 2027. More on that soon.
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Better understanding. Better conversations. Stronger relationships.

